With Walaa, you can build a stamp or points program for your café and put its card in Apple Wallet and Google Wallet. Customers join through a QR code or link, while your team explains earning and redemption as part of the everyday ordering experience.
Stamps for a regular order, or points for a varied menu?
A stamp card gives customers a clear route to a reward when purchases are similar. Points are worth reviewing when orders vary across coffee, food and other products. Start by deciding which purchases qualify instead of assuming every transaction should earn in the same way.
A simple idea to discuss
Illustrative concept: a customer earns a stamp with each eligible drink and redeems a defined menu reward when the card is complete. You choose the stamp count, eligible drinks and rules for extras. This is a program idea, not preset terms or the results of a real café.
Give staff a simple invitation: ‘Would you like to save our café’s card? Each qualifying order brings you closer to your reward.’ Follow it with the actual reward terms, without pressuring the customer.
Keep it clear during the rush
- A visible joining code at the counter and short, readable terms.
- A team that knows when earning applies and how to check eligibility.
- An agreed process for cancelled orders and returns.
- A review with Walaa of the operating steps your café needs.
Reconnect with a reason
Walaa supports automated birthday and inactivity notifications. Use a relevant message: a greeting, or a reward reminder under your program terms. Choose a reasonable frequency and respect notification settings and customer preferences.
Look beyond the number of cards
Ask who joined and returned, whether rewards are being earned but left unused, and whether staff explain the rules consistently. Walaa analytics help you review the program; your café’s records complete the picture when evaluating reward costs.
In a Zoom meeting, we review your café, ordering process and reward idea, then discuss setup and pricing. We arrange the meeting through WhatsApp.